Admissions Counsellor (Front Desk), Nashik

STAENZ is hiring an Admissions Counsellor for the front desk at our Nashik campus. You will be the first person most students and parents meet. Your job is to understand what they want, suggest the course that truly fits, and make joining STAENZ simple.

This is counselling, not hard selling. We would rather a student joins the right course than the most expensive one.

What You Will Do

• Welcome walk-in visitors and answer calls, WhatsApp messages and website enquiries
• Counsel students and parents one to one, and suggest the right course, batch and mode (classroom, LIVE online or hybrid)
• Book free demo classes and follow up with everyone who attends
• Share fee, EMI and scholarship details and complete admissions
• Keep every enquiry updated in our CRM so no lead is lost
• Coordinate with trainers on batch timings and with the placement team on student questions
• Keep the front desk and the campus welcoming and organised

What We Are Looking For

• Graduates in any field. Freshers with good communication are welcome
• Clear, friendly communication in English, Hindi and Marathi
• Comfort on the phone and on WhatsApp, and basic computer skills
• A genuine interest in helping people make good career decisions
• Organised, reliable and calm with a busy front desk

Good to Have

• Earlier experience in admissions, counselling, education sales or customer service
• Experience with a CRM such as Zoho or Bigin
• Interest in digital marketing or AI (you will learn a lot here)

Where You Will Work

Nashik has two STAENZ campuses: College Road (4th Floor, Midas Tower, Canada Corner) and Ashoka Marg (D2, Siddhmuni Complex, opposite Ganesh Baba Temple). You can be based at either, and you will sometimes support the other.

Academy hours are Monday to Friday, 7:30 AM to 8:00 PM, and Saturday and Sunday, 7:30 AM to 5:00 PM. Your shift is fixed with you at the offer stage.

Why STAENZ

• Work at an academy recognised by CMO Asia as the Best Digital Marketing & Video Editing Institute 2026
• Learn every day from master trainers who have taught digital marketing since 2005
• Use the AI tools and automations we teach, from ChatGPT and Claude to n8n and Zapier
• Sit in our LIVE classes and masterclasses to keep growing your own skills
• A friendly team in a growing academy, with real room to take on more